Dear Trevor, as promised, a few words for your website to show our great appreciation for all you have done for us….
We are more than happy with the care and attention you gave our case: we are overjoyed. A kitchen fire with smoke damage in every room in the house is an ordeal. And one that was further complicated by the discovery of subsidence. We had no idea what to claim for its restoration. I am happy to vouch that you were with us every step of the way, guiding us through form filling,conciliation with our insurers, xxxxxxxxx; and introductions to structural engineers, xxxxx ; and xxxxx,a specialist company that provided for our needs. They proved to be excellent, great timekeepers, attentive to detail and with costs that proved to be more than reasonable.
At all times you were present for meetings with xxxxxxx’s own assessors. And they in turn were gracious models of propriety. The company lived up to its standard and did not shirk from the cost or the quality of the work that you thought was our due.
From the beginning, you were our shield against bureaucracy. You carried the burden of making our case and negotiation. Thank you for your expertise. Thank you for your service. And thank you for a job well done.
Peter McNiff, writer, and journalist.