Insurance Claim Solutions

Loss Assessors Dublin | Insurance Claims Experts

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Water Damage Insurance Claim Help

What are the benefits of appointing a loss assessor?

  • Give you less stress and worry
  • Get the best possible deal from your insurer
  • Get your repairs done to the highest possible standards

To find out. Read the article below or call Trevor on 086 357 1713 for the best possible service.

water damage to a ceilingBurst pipe Water damage - plasterboard and carpetBurst Pipe Water Damage - Damaged ceiling

Water damage can be caused in several ways from flood, (see the flooding page) a burst pipe or water tank, or slowly over time from a leaking pipe or appliance. With a burst pipe or tank the immediate damage is possibly fairly obvious and if remedied quickly might not have spread too far. Long term leaking pipes can cause damage well away from the actual leak itself. An underfloor leak can cause damp, rotting skirting boards destroying carpets etc. as well as encouraging fungus and mould growth.

What should you do?

If your property or business has been damaged by water and you are considering making a claim, your first call should be to us. As we are claim experts working exclusively on behalf of you, the policy holder, it is critical to get the damage assessed independently, before your claim is presented to your insurers. We can carry out an immediate survey, document the damage, advise on damage limitation and notify your insurance company or broker.

What will we do?

We will call out to your premises immediately , and after carrying out a detailed preliminary damage survey and reviewing your insurance cover, we will offer free practical advice and present our damage findings to you for discussion. You can then decide whether you want to handle the claim yourself, or appoint us to look after it for you.

What happens next.

If you decide to use our services we then conduct a detailed assessment of the damage including photographs, and prepare a comprehensive report of the remedial work required. Our experience in handling previous claims means that we are aware of many aspects of damage that are not immediately apparent. For businesses, in addition to the property reinstatement, we can also help in the assessment of lost stock and trading losses while any repairs are being done. We will compile and formulate a comprehensive cost schedule for the repairs and reinstatement of your property, present it to your insurance company adjuster and negotiate the best possible terms.

What does the insurance company do.

The insurance company will send out their loss adjuster to the property to make their assessment. It is up to you the policyholder or your claims assessor to identify and present all of the damage on your property for inclusion in the claim.
They will then check your claim against their assessment, disallowing or minimising anything they contend you are not fully covered for, also in general they will not point out things you could claim for but that you missed. This is one of the areas where our negotiating experience is most valuable.
Once the insurance company have agreed their liability, repairs can get started. Our service also includes managing the restoration and our knowledge of buildings and current regulations means the repairs will be to the highest specification possible and at least as good as, and often better than the original.

Why should you use Insurance Claim Solutions to manage your water damage claim?

Employing the services of a professional loss assessor gives you peace of mind that your claim is being handled in the best possible way and takes away the stress of dealing with the insurance company and the worry that everything is covered.

An insurance loss adjuster is either directly employed by your insurance company or works as a subcontractor. They are there to protect your insurance company’s interest and apply the policy conditions, exclusions or limitations. They are not employed to formulate your claim, that is not their role; they are loss adjusters, and as such they “adjust” the claim presented to them.

A public loss assessor in this case Insurance Claim Solutions is an expert in assessing the damage, and what the repairs need to be, and unlike the insurance company’s loss adjuster who wants what is best for the insurer, he represents you, and wants to get the best possible settlement for you. A public loss assessor therefore makes sure, that there are no stones unturned and that all you are entitled to claim for is included in your water damage claim.

Secondary damage caused by leaks which may not be immediately obvious, is caused by water seeping into wall cavities, electric boxes, ventilation spaces etc.
Water getting into the wrong places can cause structural damage, rot, mould, let mildew develop, rust problems and even fires, at a later date, from unnoticed electrical damage.
This secondary damage is hard to assess and is often overlooked by the property owners and seldom claimed for fully by people managing their own claim.

Summary of what Insurance Claim Solutions can do for you:

  • read and interpret policy documentation so you understand all the exclusions and deductions usually hidden in the small print
  • complete all required paperwork
  • calculate and compile your claim comprehensively to ensure that you claim your full entitlement
  • help you get quotes for repairing the damage
  • recommend a reliable and experienced tradesman to repair the damage. (Electrical wiring damaged by water can be very dangerous, so you should not try to repair it yourself or use someone with little experience in these kinds of repairs).
  • arrange temporary accommodation if the damage is extensive and your home can not not be occupied during the repairs
  • forward claim documentation to the insurers and deal with the Insurance Claim Adjuster
  • negotiate the best settlement figure with your insurer

If you need help with your water damage claim, contact our Loss Assessor Trevor Kelly on 086 357 1713 for free advice and no obligation assessment of your situation. He can help you get a full compensation for your loss. NO WIN NO FEE.

Recently Settled Water Damage Claims:

Dear Trevor, as promised, a few words for your website to show our great appreciation for all you have done for us…. We are more than happy with the care and attention you gave our case: we are overjoyed. A kitchen fire with smoke damage in ever… Read more
Peter McNiff
Our Leak Detection Partner
Contact Details

Insurance Claim Solutions

Golf Rd, Rush, Co. Dublin


Mobile: 086 357 1713 Phone : 01 870 9210


We are registered as Public Loss Assessors and fully regulated by the Central Bank of Ireland

Google Reviews
Inspecting claims form
Tim O'Sullivan
Tim O'Sullivan
10:20 11 Jan 21
Trevor is an insurance claims expert and came highly... recommended. He didn't disappoint! After we had a fire at our premises we found ourselves to be under insured. We expected to have to pay for a considerable portion of the rebuild cost but Trevor managed to secure a settlement that covered the rebuild. Excellent work Trevor. Thank you!read more
Terence Herron
Terence Herron
14:39 05 Jan 21
Trevor is a true professional: efficient, thorough,... dedicated and trustworthy. He took care of all dealings with the insurance company. He managed the whole process in a positive, friendly and stress-free way. Highly more
Stephen Kennedy
Stephen Kennedy
15:47 23 Dec 20
I was fortunate enough to come across Trevor in what was an... incredibly stressful time, having suffered severe flooding in my home. Trevor, was incredibly helpful, and acted without delay. Trevor, is a consummate professional with a wealth of knowledge in his field, who provides exceptional customer service. A true master in his field. Therefore, I would highly recommend Trevor without any more
Shauna Parle
Shauna Parle
09:47 27 Nov 20
Trevor was extremely helpful and provided an excellent... service throughout the entire process. He really worked to ensure the claims process was as stress free for me as possible by handling all of it on my behalf. I would have been lost without his service after such a traumatic event, couldn’t recommend him more
22:08 26 Nov 20
I would like to recommend Trevor Kelly for handling my... claim after I had a leak in the house which caused a lot of water damage. He took control and dealt with every aspect of the claim and made the whole experience stress free. I didn’t have to deal with the Insurance company at all, I just handed Trevor the forms and he took care of everything. I found Trevor very helpful and friendly all though the process and once again I wouldn’t hesitate to recommend more
Katherine Lyons
Katherine Lyons
21:45 25 Nov 20
Trevor was very professional and experienced. His... expertise made the whole process go smoothly. He made sure I was informed and put at ease from our very first conversation. I must have thanked him 100 times, it is hard enough to deal with the damage and emotions without having to deal with the stress of the claim also. I will be recommending him to family and friends with confidence. Quick and Professional service. I am delighted with my more
Siobhain Tuckey
Siobhain Tuckey
10:06 25 Nov 20
I cannot thank Trevor enough for all his assistance with a... claim on my dads house. He made the process so simply and organized everything. Trevor was easy to work with and excellent at communicating so we understood the process at all times. I would highly recommend working with Trevor in relation to any insurance claims!read more
Natasha Smith Menton
Natasha Smith Menton
21:53 21 Oct 20
I contacted Trevor on behalf of an elderly family member... who had a leak resulting in water damage in his house. Trevor reassured me from the very first call that I was doing the right thing by using his service. He was extremely professional and very thorough in his assessment. We didn't have to fill out any hefty paper work or bounce back and forth with the insurance company. Trevor took care of all that. I couldn't believe how quickly it was processed and settled. Amazing work Trevor. We can't thank you enough for the time and effort that you put in. We can concentrate on the repairs now 👍read more
Sarah Carroll
Sarah Carroll
18:38 16 Oct 20
Trevor Kelly was referred to me by our insurance broker... after complications arose with our claim for water damage to our home. Trevor was not only extremely thorough and experienced with his advice but was also helpful, kind and compassionate. He alleviated so much of the stress endured by the situation by handling absolutely everything for us. Without Trevor's expertise, our claim which was initially declined would never have been approved. His advise was fundamental to the success of our claim, which surpassed all our expectations financially. Thank you so much Trevor for all your wonderful work, I have absolutely no hesitation in recommending your service to anyone who might need more
Louise Cleary
Louise Cleary
12:25 15 Oct 20
I could not recommend Trevor Kelly enough. I was so... stressed out trying to deal with an insurance claim for the first time. Upon recommendation, I contacted Trevor and it was the best decision ever. Thanks to his professionalism, his calming nature, his re-assuring words to me and also to his in depth knowledge of the business, I was able to leave all dealings with my insurance company to him knowing that I was in very capable and safe hands. Thank you again Trevor for looking after me so very more
Lucas Vazquez
Lucas Vazquez
18:11 14 Sep 20
Trevor is one of those really good professionals you are... lucky to cross paths in live. An absolute gentleman from day one , he took all pressure and made it so easy ( it was our first insurance claim ever) .Trevor many thanks for your help! There is not way for thanking you enough and it is being a pleasure to meet you. High recommend to anyone whos in the mist of an insurance claim.! ( nev and lucas, dublin )read more
Riona Mc Grath
Riona Mc Grath
20:35 07 Sep 20
The whole experience was so efficient, easy and honestly... made what should have been an ordeal into a positive experience! Trevor went above and beyond and worth his weight in gold. I would highly recommend Insurance Claims solutions to anyone facing into a claim!read more
Allish Oconnor
Allish Oconnor
20:34 04 Apr 20
Thank you Trevor so much for all your help with my recent... insurance claim. Trevor looked after all paperwork and communication with my insurance company. The claim was processed very efficiently and was totally stress free for me, considering that we had a serious leak in the house. Trevor actually recommended a builder to complete the work and we are extremely satisfied with the job. Do not hesitate to contact Trevor if you find yourself in the need of accessing your insurance! All the best more
Mar O'Donoghue
Mar O'Donoghue
13:08 30 Mar 20
Excellent service. Very difficult case arising due to water... egress from damaged pipe work causing significant subsidence. Insurers attempted to frustrate the claim, without Trevor's help we would never have been able to navigate the claims process successfully. We are forever grateful and would never attempt a home insurance claim again without engaging Trevor first. We cannot recommend his services strongly more
Antoinette Tierney
Antoinette Tierney
19:18 20 Mar 20
Thanks a million @insurance_claim_solutions_ for looking... after my mam and dad insurance claim after a flood wrecked their bathroom and sitting room. Thank you Trevor for making sure she got fixed up even after the job was finished they would have had no idea how to claim and probably would have left it without claiming, and you took over everything for them. They now have a beautiful wet room which is a godsend to my elderly parents I would highly recommend you in the future and have passed your number on. Thanks again for making a huge difference to their lives greatly appreciated From Antoinetteread more
Miryam Harris
Miryam Harris
09:36 21 Feb 20
Trevor was recommended by our neighbour when we had a water... leak before Christmas. He was just amazing from start to finish and took the hassle way from us having to deal with the insurance company. At all times he was very professional, knowledgeable and courteous. The whole process was seamless from start to finish. I would highly recommend Trevor from Insurance Claims Solutions to more
Fidelma Heeney
Fidelma Heeney
14:27 20 Feb 20
Trevor assisted with a claim due to a flood which caused... quite an amount of damage to the property. His calm knowledgeable presence reassured me throughout the process. His professionalism and attention to detail was exceptional and nothing got overlooked. I cannot say enough positive things about his way of working and cannot recommend him highly more
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